This Privacy Policy explains exactly what personal information pk999 collects when you use our platform, why we collect it, how we store and protect it, and what control you have over it. We believe transparency on data is not optional — it is a basic obligation to every Pakistani player who trusts pk999 with their information.
These commitments apply to every pk999 account, from the day you register to the day you close your account — and beyond.
pk999 does not sell, rent, or trade your personal information to marketers, data brokers, or any other commercial third parties. Your data exists to operate your account — nothing else.
pk999 collects only the information that is genuinely required to create and maintain your account, process PKR transactions, verify your identity, and meet legal obligations. We don't ask for data we don't need.
All data transmitted between your device and pk999 servers is encrypted using TLS. Sensitive fields including passwords and payment details are stored using industry-standard hashing and encryption protocols.
pk999 does not use cross-site tracking cookies or share your browsing behaviour with advertising networks. Analytics data we collect is used only for platform performance and security monitoring.
You can request access to your personal data, ask for corrections, or request deletion at any time by contacting pk999 support. Requests are processed within 30 days and we'll confirm each step with you.
Every marketing communication from pk999 includes a clear unsubscribe option. You can also turn off all marketing messages directly from your account settings at any time without needing to contact support.
pk999 operates the online gaming and sports betting platform available at pk999.cash. When this Privacy Policy refers to "pk999", "we", "us", or "the platform", it means the company and technical infrastructure behind pk999.cash and all associated services.
For the purposes of this policy, pk999 acts as the data controller — meaning we determine the purposes and means of processing your personal data when you register an account and use our services. If you have any questions about this policy or about how your personal data is being handled, please contact us at support@pk999.cash.
pk999 collects personal data in the following categories, depending on how you interact with the platform:
When you create a pk999 account, you provide your full legal name, date of birth, residential address in Pakistan, a valid mobile number, and your chosen login credentials. This information is mandatory — without it, we cannot create or maintain a pk999 account in your name.
As part of our Know Your Customer (KYC) obligations, pk999 may request copies of your CNIC (Computerised National Identity Card), a recent utility bill or bank statement as proof of address, and documentation verifying ownership of your payment method. These documents are stored securely and used solely for identity verification and anti-money-laundering compliance.
pk999 records all deposits and withdrawals associated with your account including the amount, date and time, payment method used (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard), and transaction reference numbers. We do not store full payment card numbers — this data is handled directly by the payment processor.
pk999 maintains a record of your betting history, game activity, stakes placed, outcomes, bonus usage, and session information. This data is used for account management, responsible gaming monitoring, dispute resolution, and statistical analysis to improve the platform.
When you access pk999, we automatically collect certain technical information including your IP address, device type, browser version, operating system, and session timestamps. This information is used for security monitoring, fraud detection, and platform optimisation.
If you contact pk999 support by email or live chat, we retain a record of that correspondence. This helps us provide consistent support and maintain a history of any account-related queries or disputes.
| Data Category | Specific Items | Collection Point |
|---|---|---|
| Registration | Name, DOB, address, mobile number, password | Account sign-up |
| KYC / Identity | CNIC copy, proof of address, payment method proof | Verification request |
| Financial | Transaction amounts, dates, payment method references | Each deposit/withdrawal |
| Gaming Activity | Bets placed, game sessions, stakes, outcomes | Platform usage |
| Technical | IP address, device type, browser, session data | Each platform visit |
| Communications | Support chat and email transcripts | Support interactions |
pk999 uses the personal data it collects for the following specific purposes:
pk999 processes your personal data on the following legal grounds:
pk999 does not sell your personal data to any third party. We share data only in the following limited and necessary circumstances:
Your transaction data is shared with the payment service providers you use — Easypaisa, JazzCash, NayaPay, SadaPay, bank systems for IBFT, and card networks for Visa/Mastercard transactions. This sharing is limited to what is necessary to process the specific transaction and is governed by each provider's own privacy policies and applicable financial regulations.
Some game titles on pk999 are operated under licence from third-party software providers (such as game studios and RNG platform vendors). These providers may receive session-level technical data necessary to operate the game engine. They do not receive your personal identity information, payment data, or full betting history.
pk999 may be required to disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies where required by applicable law, a valid court order, or a formal legal obligation. We will notify you of any such disclosure where we are legally permitted to do so.
In the event that pk999's business is acquired, merged, or transferred in whole or in part, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change via the email address associated with your account before the transfer takes effect.
Clear statement: pk999 does not share your personal data with advertisers, data brokers, affiliate marketers, or any commercial third party for their own purposes. Your data is not a revenue stream for us.
pk999 uses cookies and similar technologies on pk999.cash for the following purposes:
These cookies are required for pk999 to function. They maintain your login session, preserve your account settings between visits, and enable security features. You cannot opt out of essential cookies while using the platform.
pk999 uses first-party analytics to understand how players navigate the platform — which pages are visited most, where players encounter errors, and how overall platform performance compares across different device types. This data is anonymised and aggregated. We do not use third-party advertising analytics networks.
These cookies remember your language settings, display preferences, and game lobby filters so you don't have to re-configure them each time you visit pk999.
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core pk999 platform, but may reset your display preferences between sessions.
pk999 retains personal data for as long as it is necessary for the purpose for which it was collected, subject to any legal minimum retention periods that apply. The following general retention periods apply to different categories of your data:
After these retention periods expire, data is securely deleted or anonymised so that it can no longer be associated with an individual pk999 account.
pk999 takes the security of your personal data seriously and has implemented the following technical and organisational measures to protect it:
Despite these measures, no system is completely immune to security risks. If you believe your pk999 account has been compromised, please contact support@pk999.cash immediately so we can investigate and take protective action.
As a pk999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support@pk999.cash with your account details and a description of your request. pk999 aims to respond within 30 calendar days.
Request a copy of all personal data pk999 holds on you. We'll provide it in a readable format within 30 days.
If any of your personal data on pk999 is inaccurate or outdated, you can request a correction at any time.
Request deletion of your personal data. Note that data we are legally required to retain (e.g., financial records) cannot be deleted before the mandatory retention period expires.
Object to pk999 processing your data for marketing purposes. Your objection will be actioned immediately with no impact on your account access.
In certain circumstances, request that pk999 restricts the processing of your data while a dispute or correction request is being resolved.
Request your personal data in a structured, commonly used format so you can transfer it to another service if you choose.
pk999 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any pk999 service. We do not knowingly collect personal data from anyone under 18. If pk999 discovers that a minor has created an account, that account will be closed immediately, all funds will be returned, and the associated data will be deleted.
If you believe a minor is using a pk999 account, please contact us at support@pk999.cash with the account details so we can investigate and take immediate action.
Parents and guardians: pk999 supports parental control tools and third-party filtering services that can be used to restrict access to gaming websites. We encourage their use in households where minors have access to internet-connected devices.
pk999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this policy reflects the date of the most recent revision. If you continue using pk999 after an updated Privacy Policy takes effect, you are accepting the revised terms. If you disagree with the changes, you should close your account before the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how pk999 handles your personal data, please get in touch through the following channels:
pk999 takes all privacy-related communications seriously and will not ignore or dismiss any legitimate concern about data handling. You will receive an acknowledgement of your request within 48 hours and a full response within 30 days.
Now that you know exactly how pk999 handles your information, create your account and enjoy cricket betting, PSL, jackpot slots and more — all in PKR, with instant Easypaisa payouts and 24/7 support.